Powering Up Your Ecommerce with our

Ongoing Support & Maintenance

Ensure your digital platform stays secure, updated, and optimized 24/7. Our dedicated support team proactively handles technical maintenance, security, and performance enhancements, allowing you to focus on your business growth with peace of mind.

Get Continuous Support
Raftel's Hat Analogy
A Strong Foundation A Strong Foundation
Adaptive to Every Journey Adaptive to Every Journey
Durability for the Long Haul Durability for the Long Haul
Aesthetic and User-Centric Excellence Aesthetic and User-Centric Excellence
Raftel's Hat Analogy
A Strong Foundation A Strong Foundation
Adaptive to Every Journey Adaptive to Every Journey
Durability for the Long Haul Durability for the Long Haul
Aesthetic and User-Centric Excellence Aesthetic and User-Centric Excellence
Routine updates & patches

Regular updates to ensure optimal performance and security.

Quick bug fixes & enhancements

Prompt resolution to maintain flawless functionality.

Continuous security monitoring

Proactive detection and prevention of potential threats.

Personalized assistance

Tailored support aligned with your specific business needs.

Our Ongoing Support & Maintenance

Key Benefits

Helping Your Store Do More, Every Day

Our Process

01

Proactive Monitoring

Regular system monitoring and health checks to detect and resolve issues before they impact your business.

02

Routine Maintenance

Consistent updates, security patches, and performance optimization to maintain platform integrity and reliability.

03

Security Assurance

Ongoing security reviews and continuous protection measures to safeguard your digital presence.

04

Rapid Support & Bug Fixing

Efficient identification and resolution of bugs and technical issues to minimize downtime and disruptions.

05

Customized Enhancements

Implementation of new features and tailored improvements based on your evolving business goals.

Who we work with

Our clients

Aramore – A proud Raftel Tech client in Web Design & Development Aramore – A proud Raftel Tech client in Web Design & Development
Divi Scalp & Hair Health – Partnered with Raftel Tech for Ongoing Support & Maintenance Divi Scalp & Hair Health – Partnered with Raftel Tech for Ongoing Support & Maintenance
Zoe Chicco, Raftel Tech’s collaboration in Customizer and Ongoing Support & Maintenance Zoe Chicco, Raftel Tech’s collaboration in Customizer and Ongoing Support & Maintenance
Store Olfactory Logo
Stephanie Gottlieb, Raftel Tech’s collaboration in Customizer and Ongoing Support & Maintenance
Little Words Project®, Raftel Tech’s collaboration in Customizer and Ongoing Support & Maintenance

Frequently Asked Questions (FAQs)

Our service includes routine updates, security patches, bug fixes, performance optimizations, and customized enhancements.

We aim to respond swiftly to all support requests, typically resolving issues within hours, depending on severity.

Yes, we provide ongoing security monitoring to proactively prevent potential threats and vulnerabilities.

Have an idea?

We would love to hear from you.