Personalization That Pays

Online & In‑Store Customizers

Read about how We've turned product customization into measurable profit across Shopify storefront and physical stores.
Solutions: Raftel Customizer (Shopify‑native) + Raftel In‑Store Customizer (tablet‑optimized)
Use cases: Jewelry, accessories, fragrance, baby & kids apparel
Where it runs: Shopify storefronts + iPad/tablet in retail
Written by Irania Moran
Key Outcomes

Snapshot

+AOV uplift

from personalized orders (consistently higher vs. non‑custom orders)

Revenue mix shifts toward "Custom"

custom <50% of orders, >50% of sales in anonymized data

Faster associate time‑to‑close

in stores with tablet UI and production‑ready specs

Lower remake/error rates

thanks to canvas/hotspot calibration and variant‑level rules

Custom orders ≈ 46.7% of orders but 51.3% of revenue; +19.9% avg. sale vs. non‑custom.

Impact KPIs

Normalized revenue per 100 orders: $6,712.94 total → $3,440.86 custom (51.3%), $3,272.09 non‑custom (48.7%)
+19.9%

Relative AOV advantage

custom vs. non‑custom orders
46.7%

Orders mix

Custom orders
53.3%

Orders mix

Non Custom Orders
51.3%

Sales mix

Custom orders
48.7%

Sales mix

Non Custom orders
$73.68

Avg. sale per order

Custom Orders
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$61.39

Avg. sale per order

Non Custom orders
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